hukdgolf.com (“we”, “us”, “our”) is operated by Hooked Entertainment Ltd (Trading as Hukd Golf & Hukd Crazy), registered in England & Wales under company number 13414750, with its registered address at HUKD Golf, 35 Walmersley Rd, Bury, BL9 5AE.
If you have any questions about this policy or how we process personal data, please contact us:
Email: bury@hukdgolf.com
Phone: 0161 729 0666
Address: HUKD Golf, 35 Walmersley Rd, Bury, BL9 5AE
We are the data controller for the purposes of UK data protection law.
We may collect and process the following categories of personal data:
Identity & contact data: name, email address, postal address, telephone number.
Account data: login credentials, preferences, profile information.
Transaction data: products/services purchased, payment and billing details, order history.
Technical & usage data: IP address, browser type and version, device identifiers, pages visited, time and date of visit, referral source and usage patterns.
Marketing & communications data: your preferences about how we may contact you and records of consent.
We process your personal data for the following purposes, under the lawful bases set out by the UK GDPR:
To provide and manage your account, process orders, fulfil services and handle payments (Performance of contract).
To respond to your enquiries and provide customer support (Legitimate interests / Performance of contract).
To send you marketing communications where you have consented or where we have a legitimate interest and you have not opted out (Consent / Legitimate interests, subject to PECR).
To improve our website, services and user experience through analytics and feedback (Legitimate interests).
To comply with legal obligations such as tax, fraud prevention, and record keeping (Legal obligation).
We will only collect personal data that is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed.
Our website uses cookies and similar tracking technologies to help our site function effectively, enhance performance, and analyse how visitors use it.
A separate Cookie Policy explains what cookies we use, why we use them, and how you can control or disable them.
Under the Privacy and Electronic Communications Regulations (PECR), we only use non-essential cookies with your consent.
We may share your personal data with:
Service providers acting on our behalf (e.g., payment processors, hosting providers, email and marketing platforms, analytics providers).
Professional advisers including accountants, auditors and legal advisers.
Government bodies, regulators or law enforcement agencies where required by law.
All third parties are required to respect the security of your personal data and to process it in accordance with the law and our data processing agreements.
If your personal data is transferred outside the UK, we will ensure that appropriate safeguards (such as the UK’s International Data Transfer Agreement or adequacy decisions) are in place to protect it.
We retain personal data only for as long as necessary for the purposes outlined above, including for legal, accounting, or reporting requirements.
Typical retention periods include:
Customer account data: until the account is closed + 6 years (for legal/tax purposes).
Marketing consent: until you withdraw consent or remain inactive for 3 years.
Analytics and browsing data: anonymised after 2 years.
We use appropriate technical and organisational security measures to protect your data against accidental or unlawful destruction, loss, alteration, or unauthorised access.
These include encryption, secure servers, access control, and regular system reviews.
While we take these precautions, no system is completely secure, and we cannot guarantee absolute protection.
Under the UK GDPR and Data Protection Act 2018, you have rights regarding your personal data, including:
The right to access the data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request erasure (“right to be forgotten”).
The right to restrict or object to processing.
The right to data portability (where applicable).
The right to withdraw consent (where processing is based on consent).
To exercise your rights, please contact us at bury@hukdgolf.com.
You may also lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk.
If you have opted in to receive marketing from us, you can unsubscribe at any time using the unsubscribe link in our emails or by contacting bury@hukdgolf.com.
We will never send marketing without a lawful basis or share your data for third-party marketing.
We do not carry out automated decision-making or profiling that has legal or significant effects on you.
We may update this Privacy Policy from time to time. The “Last updated” date will always reflect the latest version.
If we make significant changes, we will notify you via email or by posting a prominent notice on our website.
If you have questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact:
Hooked Entertainment Ltd (Trading as Hukd Golf & Hukd Crazy)
Email: bury@hukdgolf.com
Phone: 0161 729 0666
Address: HUKD Golf, 35 Walmersley Rd, Bury, BL9 5AE
This Privacy Policy is provided for general informational purposes and does not constitute legal advice.
You should consult a qualified solicitor or data protection expert to ensure compliance with your specific business operations and data handling practices.
