Hukd Golf (Hooked Entertainment Limited) (“we") are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 until 24 May 2018 and, thereafter, the General Data Protection Regulation (Regulation (EU) 2016/679, the “GDPR”) as amended or replaced from time to time (“Data Protection Law”), the data controller is Hooked Entertainment Limited, registered number 13414750, with registered office at C/O 200 Drake Street, Rochdale, Lancashire, OL16 1PJ, United Kingdom.
Our Data Protection contact for the purpose of Data Protection Law is William Evans, CEO, contactable by email at Admin@hukdgolf.com
Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.
How do we collect information from you?
Personal Information collected about you includes your name, date of birth, email address, home address, mobile number, and other information we maintain about you when you visit our Locations and voluntarily contact us through this Site and social media channels. This includes information you provide on sign-up and registration pages, surveys, other submissions and/or purchases through this Site or when you participate in discussion boards or other social media functions.
Summary of Key Points
Information We Collect
We collect your name, contact information, and other information that you provide to us through registration pages, surveys and other submissions through this Site, on social media? and at the Locations.
How Personal Information We Collect is Used
We use your information to respond to your requests for information and otherwise provide you with products and services, display in-game statistics at Locations, and analyse customer behaviours and trends to enhance your experiences.
Site Usage Information & Cookies
Competitions & Events
You are required to share certain Personal Information to enter competitions and events. Certain competitions and events are subject to their own terms and conditions.
Sharing Your Personal Information
We share your Personal Information about you with third parties to perform the purposes for which the information is collected, complete transactions on your behalf, respond to requests, and fulfil other business and compliance purposes.
We do not target services or knowingly collect any Personal Information from children under the age of 13 without the consent of their parent or guardian.
Security of Your Personal Information
We maintain and require appropriate technical, administrative and physical security measures designed to protect your Personal Information.
Data Subject Rights
You have certain rights to request access, rectification, deletion or other actions regarding your Personal Information where required by applicable law.
We use CCTV at all our Locations for the security of our team and you.
Questions and More Information
Information we collect
Your date of birth to ensure we provide you with the correct membership/pricing and ensure we take adequate measures to protect our Guests.
Your email address for booking confirmation and internal marketing purposes only.
Your home address to link the registration to you. It is not used for any other internal purpose or sold to any third parties.
Social handles and comments on our social media channels?
We also collect certain Personal Information through your use of a mobile device, such as smartphones, tablets and iPads. This information includes your mobile identifier, device type and IP address. To learn more about how to control the collection of the information we collected about you from such devices, please see the Site Usage Information & Cookies section below.
How Personal Information we collect is used.
The Personal Information collected is combined with other information collected about you and is used and disclosed in a number of ways by us to help us better understand and serve our guests, including:
Providing you with or otherwise responding to your requests for information and/or services, including but not limited to e-newsletters, marketing programs, or other options in our marketing programs;
Enabling you to make an online booking in order to reserve a bay at our Locations;
Providing you with information about new products or services, events at our Locations, events that Hukd Golf sponsors, including competitions, events and surveys, and other special offers and marketing programs, which may include information about partner companies or other programs any of us or them are involved with;
Displaying a member’s username on Leaderboards at a Hukd Location as well as on any digital platform such as this Site;
Enhancing our Guest experiences at our Locations and on this Site;
Analysing customer behaviours and trends;
Conducting research and analysis and to otherwise measure the effectiveness of our online and offline marketing efforts and to develop products, services and marketing programs;
Coordinating program activities and communications with other marketing programs conducted by us.
We do not sell or rent to third parties any of the Personal Information that you provide to us through this Site or at our Locations. We do not retain your Personal Information for longer than is necessary to carry out the functions to which you provided the information. Can we delete this, we will be retaining data indefinitely for analytics purposes
Site Usage Information & Cookies
"Cookies" are small files or records that are placed on a visitor's device or browser (by a third-party provider of ours or us) to collect information about your activities on our Site. The information captured about your activities on our Site will make it possible for us:
Authenticate by verifying your account and determining when you login; personalise to provide appropriate services and more accessible access and security to prevent fraudulent login credentials.
You can set your browser not to accept cookies, but this may limit your ability to use the services.
You can review your Internet browser settings, typically under the sections "Help" or "Internet Options."
Competitions or events
On occasion, Hukd Golf may conduct or sponsor competitions or events with the opportunity to win prizes. Each has its own terms and conditions; as part of entering a competition or event online through this Site or through a third-party provider site, certain Personal Information (including your name, address, and phone number) is required.
Sharing your Personal Information
We share your Personal Information with service providers, such as email marketing service providers, for purposes of providing the Site and services to you. We require these service providers to provide reasonable security for Personal Information and only use your Personal Information on our behalf.
In the event of a transfer or sale of some or all of our business or assets, we will disclose your Personal Information to those involved in such a transfer or sale of business or assets.
We do not knowingly collect any Personal Information from children under the age of thirteen (13) years without the consent of a parent or guardian. In our Locations, children under the age of thirteen can provide their parents/guardians' details to sign up for membership, review or alternatively, not provide personal details.
Security of your Personal Information
Hukd Golf takes appropriate steps to keep your Personal Information confidential. Although we can't guarantee that there will never be a security problem, we have appropriate security measures to guard against the loss or misuse of the information collected on this Site and at our Locations.
Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
Changing Your Information – Data Subject Right
If you need to update or verify your Personal Information, please get in touch with us as detailed below. Upon request, Hukd Golf will remove your Personal Information from our active database as soon as reasonably possible unless we need to retain information for dispute resolution, troubleshooting and other valid legal or business reasons.
You have the;
Right to be informed: organisations must tell individuals what data is being collected, how it’s being used, how long it will be kept and whether it will be shared with any third parties.
Right of access: individuals have the right to request a copy of the information that an organisation holds on them.
Right of rectification: individuals can correct inaccurate or incomplete data.
Right to be forgotten: in certain circumstances, individuals can ask organisations to erase any personal data stored on them.
Right of portability: in some circumstances, individuals can request that an organisation transfer any data that it holds on them to another company.
Right to restrict processing: in some circumstances, individuals can request that an organisation limits its use of personal data.
Right to object: individuals have the right to challenge certain types of processing, such as direct marketing.
Rights related to automated decision making, including profiling: under most circumstances, individuals have the right to object to having decisions made about them by automated processes or profiling
Please note that we need to retain certain Personal Information as required or permitted by applicable law.
How and where do we store your data
Your data will only be stored in the UK for bookings taken through our website software
Your data is stored securely in data centres managed by Godaddy
For marketing emails when you have opted in through Your golf booking or Hukdgolf.com
It will not be transferred to or stored at a destination outside of the European Economic Area (EEA).
All Locations provide notice of CCTV operation. Coverage includes, but is not limited to, the entrance, carpark, the cafe, all corridors and walkways, and the bays. CCTV is not used in personal locations such as toilets. We use CCTV to view and record individuals on and around our premises for our staff and guests' security. CCTV may be shared with the Police to assist in any criminal investigations and our insurance company for evidential purposes.
Questions and More Information or for Privacy requests
HUKD Golf coming soon to Bury. Launching 2022.